We have updated our privacy policy. Read our privacy policy here.

Privacy Policy

Speare, LLC ("Speare", "us", "we", or "our") owns and operates Speare.com and Speare.com websites and operates the Speare web application (the "Service").

We do not collect personally identifiable information about individuals, except when it is knowingly provided by such individuals. We do not share voluntarily provided, personally identifiable information for any purpose other than its intended use.

We believe that privacy on the web is important, and we encourage you to read our privacy policy carefully, so that you will clearly understand our commitment and our method of collecting and using information.

Information Collection and Use

We collect personally identifiable information which may include but is not limited to, your first and last name, and an email address when you use certain features of this website. We collect this information for the purpose of providing the Service, communicating with you, responding to your requests, and processing your purchase receipts.

Other web tools we use include SendGrid for notifications, ConvertKit for email communication, and FastSpring and Paddle for subscription purchases. Should you wish to opt out of any of these communications methods, please use the unsubscribe link included in the communication or send us an email at support@speare.com.

Web Log File Data

We collect some basic web log file data about site visitors. This information may include your IP address, the pages in our Service that you visit, the date stamp, and time spent in the Service, and other server usage statistics. This information is used for site management and administration and to improve the content and overall performance of our site.

In addition, we may use third-party services including Google Analytics that collect, monitor and analyze this type of information for the purpose of increased Service performance. These third-party service providers have written their own privacy policies that state how they handle such information.

Data Security

We make every reasonable effort to ensure that all of the transactions that occur on our website are secure. When purchasing our products through our website at Speare.com, all personally identifiable data is encrypted.

Various methods of transmission over the internet and methods of electronic storage are being updated regularly by the internet and cloud communities. We are unable to guarantee the absolute security of information we have collected from you as your information passes through technology that is out of our control.

Data Breaches

We take data security seriously at Speare. We will notify you by email within 72 hours of discovering a data breach.

Cookies

Cookies are a necessary part of the operation of any modern web app. We use cookies for authenticating your session while you use our service as well as the collection of information related to your use of our service in order to improve our services for you.

If you do not accept cookies, you may not be able to use the features of our web applications.

Subscriptions

If you subscribe to our Service, we will keep your email address in a private distribution list. We do not use this email address list for any other purpose, and we only add individuals at their request. At any time, you may opt-out by using the unsubscribe link provided in the published email, which will remove your information from the distribution list for that part of the Service.

Email Communication

Speare does not collect your email address or telephone number unless you voluntarily submit it to us or choose to communicate with us via email, phone or other means of communication. We do not sell or rent any email addresses. We may use your email to contact you with newsletters or marketing materials or updates about the Service. You may opt-out of any emails by using the unsubscribe link provided in the email.

International Transfer

The information you provide us by way of visiting our site or by direct input may be transferred to and maintained on servers located in the United States. If you are located outside the United States and choose to use our Service, the information we collect in order to provide you the Service will be transferred to servers in the United States and processed there.

Your consent to this Privacy Policy represents your agreement to that transfer.

Links to Other Sites

This site may have links to other sites we think may be of interest to our visitors. A link to another site does not imply an endorsement of the site's content or services.

We are not responsible for the privacy practices of sites not owned by Speare. We encourage you to be careful to read privacy statements at any site that collects personally identifiable data.

How We Use the Information

We use the information you provide to fulfill your online request, facilitate customer service and inform you of our services. We do not rent, sell or otherwise provide visitors' personal information to third parties, such as marketers.

It is possible that we could be forced to disclose personally identifiable user information in response to a search warrant, subpoena, or court order; that can happen to any organization keeping records. Disclosures may also be appropriate to protect our legal rights and the security or integrity of our website or to avoid liability. Those kinds of disclosures are highly unlikely but possible.

Privacy Policy Changes

This Privacy Policy is effective as of February 29, 2024 and remains in effect including future provisions which will be effective immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and recommend that you check this Privacy Policy periodically. Your continued use of the Service constitutes your acknowledgment of the modifications and your consent to abide by and be bound by the most current Privacy Policy.

If we make any changes to this Privacy Policy, we will notify you via either the email you provided us or by placing a notice on our website.

Deletion and Removal of Information

Non-identifiable information in our database may not be deleted. Like all responsible website publishers, Speare maintains backups as a protection against natural disasters, equipment failures, or other disruptions. Backups protect you and us because they lower the risk of losing valuable data.

Removing a record from our system may not remove that record from all backup systems immediately. It may take up to 30 days before all the information in a backup record is completely erased through the normal recycling of backups. In the meantime, as long as backup records exist, they receive the same privacy and security protections as our other records.

Our Practice

We take the security of your data seriously. These are the security precautions we have taken:

We keep an up-to-date SSL certificate that authenticates the identity of our websites and encrypts information sent to the server.

Your data is encrypted at rest in our databases in the cloud and cannot be accessed via the public internet.

We will notify you within 72 hours of discovering a data breach.

GDPR

We at Speare, LLC are committed to complying with GDPR. We offer data transfer and management tools within our Service and we ask for consent for information collection.

Data Transfer and Management Tools

Speare supports exporting Pages and Stacks as markdown files. It is also possible to copy and paste content from Speare into third-party applications.

User content and the account in its entirety can be deleted at any time from within the user's account itself. When you choose to delete your account, it is deleted from our servers immediately and no longer exists.

The user has full control over their account via their account profile and can change their first and last name, email address, and any other personal information.

Consent

For all our customers, we show a consent dialog during the sign up process that explains our data collection practices. A customer may close their account at any time by deleting their account via their account settings in the Service.

Third-party Processors

  • Vercel and Microsoft Azure: We use Vercel as our primary hosting and cloud computing platform with Microsoft Azure as our primary infrastructure for data storage. We also use Vercel to monitor website traffic and website performance on Speare.com so that we can make improvements to our site. You can read about Vercel's privacy policy here: https://vercel.com/legal/privacy-policy. You can read about Microsoft's privacy policy here: https://privacy.microsoft.com/en-us/privacystatement
  • SendGrid (a Twilio service) and ConvertKit: We use SendGrid and ConvertKit to send out transactional emails, newsletters, onboarding, and marketing emails. You can read about SendGrid's privacy policy here: https://www.twilio.com/en-us/legal/privacy. You can read about ConvertKit's privacy policy here: https://convertkit.com/privacy
  • FastSpring and Paddle: We use FastSpring and Paddle to manage customer subscriptions and receive payments. FastSpring and Paddle are merchants of record (payment platforms) that specialize in securely handling data relating to payments for SaaS (Software as a Service) services. You can read about FastSpring's privacy policy here: https://fastspring.com/privacy/. You can read about Paddle's privacy policy here: https://www.paddle.com/legal/privacy.
  • Intercom: We use Intercom for customer support and direct communication with our customers. You can read about Intercom's privacy policy here: https://www.intercom.com/legal/privacy.
  • Google Analytics: In addition to Vercel, we use Google Analytics to monitor website traffic and website performance on Speare.com so that we can make improvements to our site. You can read about Google's privacy policy here: https://policies.google.com/privacy.
  • Airtable: We use Airtable to keep track of customer feedback in order to help improve our service. You can read about Airtable's privacy policy here: https://www.airtable.com/company/privacy.

Our Contact Information

Speare, LLC

113 Cherry St #92768
Seattle, WA 98104-2205
United States

support@speare.com